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머리말

「Bestlo 행정학 핵심정리 X노트」에 대한 많은 분들의 성원에 감사를 드린다.

이번 판(제3판)에서는 강의를 통해서 발견된 수정사항과 수강생들의 다양한 조언과 고견들을 반영하였다. 또한 그동안 개정 법령을 새롭게 모두 반영하였다. 또한 행정학의 최신이론들, 예컨대, 넛지이론, 공공가치론 등등을 반영하였다.

본 교재는 각종 행정학 시험을 준비하는 수험생 여러분을 위한 핵심요약서이다. 따라서 행정학의 체계를 어느 정도 유지하면서도 최대한 많은 분량의 내용을 교재에 반영하려고 고심하였다. 핵심요약서이지만 기본서 이상의 효과를 가져올 것으로 기대한다. 날로 두꺼워지는 기본서를 대체할 수 있는 교재라고 자부한다.

교재의 문장, 키워드, 단어 하나하나는 역대 기출문제지문(공시 25년치, 경정승진 13년치, 각종 간부후보시험 15년치, 공기업 10년치 등등) 및 정평있는 주요 대학 교수님들의 기본교과서와 대조하여 만들었기 때문에 최소한의 노력과 시간으로 소기의 학습성과를 거둘 수 있을 것이라 생각한다.

키워드 중심으로 이론과 내용을 정리하였기에 빠른 속도로 1회독이 가능할 것이다. 물론 강의와 병행할 경우 그 효과를 배가될 것이라 생각한다. 본교재 기본이론을 이해 및 숙지 한 후, 수험생 본인 응시하는 직렬별 분야의 기출문제를 풀어보길 바란다. 본교재의 주요 키워드가 기출문제의 지문에 어떻게 녹아들어 있는지를 살펴보는 것도 재미있는 공부방법이기도하다.

이 교재로 공부하는 모든 수험생들의 건승과 합격을 기원한다.

2023년 2월

이동호 씀

제 1장 행정학 총론 

1. 행정의 본질 ······································································································································ 2 

2. 행정과 환경 ···································································································································· 12 

3. 행정가치(이념) ······························································································································· 24 

4. 미국 행정학의 전개과정 ··············································································································· 33 

5. 행정학의 주요 이론(접근방법) ····································································································· 35

제 2장 정책학 

1. 정책학의 기초 이론······················································································································ 66 

2. 정책의제설정·································································································································· 80 

3. 정책분석·········································································································································· 85 

4. 정책결정·········································································································································· 95 

5. 정책집행········································································································································ 105 

6. 정책평가········································································································································ 112 

7. 정책변동········································································································································ 120 

8. 기 획············································································································································· 123

제 3장 조직론 

1. 조직일반론····································································································································· 126 

3. 조직의 목표관리···························································································································· 131 

4. 조직구조론···································································································································· 139 

5. 조직행태론···································································································································· 160 

6. 조직과 환경································································································································· 180 

7. 조직발전 등··································································································································· 183 

8. 지식정보사회에서의 조직············································································································· 185

제 4장 인사행정

1. 인사행정의 기초···························································································································· 188 

2. 인사행정의 제도적 기반··············································································································· 190 

3. 공직구조의 형성···························································································································· 197 

4. 임 용············································································································································· 215 

5. 능력발전········································································································································ 207 

6. 동기부여········································································································································ 222 

7. 평가·환류：규범과 통제············································································································· 227

제 5장 재무행정론 

1. 예산의 본질··································································································································· 234 

2. 예산의 원칙··································································································································· 240 

3. 예산의 종류··································································································································· 242 

4. 예산 내용의 분류·························································································································· 248 

5. 예산결정이론································································································································· 249 

6. 예산 과정······································································································································ 252 

7. 재정혁신과 시민 참여·················································································································· 266

제 6장 공공서비스 

1. 공공서비스의 유형························································································································· 272 

2. 공공서비스의 공급 방식··············································································································· 273 

3. 공공재의 과소공급설과 과다공급설····························································································· 278

제 7장 행정윤리와 행정통제

1. 행정윤리········································································································································ 280 

2. 행정통제········································································································································ 288 

3. 행정책임········································································································································ 291 

4. 행정개혁········································································································································ 294

제 8장 전자정부론

1. 의 의·············································································································································· 298 

2. 전자정부········································································································································ 299 

3. 정보행정과 정보행정 서비스······································································································· 303

제 9장 지방자치론

1. 지방자치의 기초 ························································································································ 308 

2. 지방자치단체의 구조와 구역········································································································ 312 

3. 지방자치단체의 주민：참여와 통제····························································································· 316 

4. 지방자치단체의 기능과 사무········································································································ 323 

5. 지방자치단체의 기관···················································································································· 327 

6. 중앙과 지방정부 간 관계············································································································· 334 

7. 지방자치단체의 지방재정············································································································· 340